Over the last several weeks, we have seen an increase in delays from our post office. Unfortunately this is beyond our control. We do understand that this unnecessary delay is stressful to our clients, and we are increasing our efforts to minimize and reduce these delays.
Currently it takes a minimum of 2 business days, sometimes 3-4, to receive checks from the department. We are working to shift to electronic payments from the department. Many self-insured employers use administrators from out of state. It can take several days to receive checks from these administrators. There are currently no alternatives.
If you have, or establish, an account with bank with Columbia Bank, we can deposit your time-loss or pension benefits into your account the same day we receive them. All you have to do is provide us with your account number.
Additionally, we offer text alerts for all of our clients. You may sign up today with our office to receive free text messages when your check arrives in our office.
We understand it is frustrating when checks are delayed.